I arrived back Sunday afternoon he seemed to be ending with a pair I patiently waited for them to finish their company after they got to leave he mentioned how can I make it easier to And that i proceeded to remind him of my storage and memory situation his response was “I don’t have enough time for this now You will need a SD card†I reported Indeed tried to acquire one you set it in Which didn’t work. He took the phone and began tinkering ariund with it I took a seat and sat quietly and patiently for 20 minutes then I questioned “Has any person else experienced a problem with storage on the Kyocera hydro wave (the product I'd) He seems ups and snaps on me expressing Why would everyone convey it again that is not sensible You should acquire far more storage I responded with I’m knowledgeable the pre-mounted applications consider a lot of storage however it need to do the job which has a 16g SD card and it’s not And that i’ve had previously owned two samsungs and various android phones in which this wasn't a concern he snapped once again and said are yiu going to let me repair it or ask me a bunch of concerns at that time I used to be perplexed and stated I only requested 1 query right after sitting tranquil and patiently for twenty minutes while you worked on my telephone. From there It appears the rep was seeking to escalate the problem by having loud and telling to get my phone and acquire out. I mentioned what’s the problem I’ve been patient and respectful all I did was talk to an issue at that time I realized prospects ended up coming into the store which looked as if it would make the rep get even louder now threatening to contact the law enforcement. To start with I was ready to wait for the police but depending on his behavior I feared he would escalate your situation even further although awaiting the police putting my security at risk I went to my car and straight away termed Metro PCS customer care mainly because not simply was my primary concern using a new cellular phone not resolved but in addition to it explain to them about their retailer rep at that spot that’s where by I used to be and experienced all my dealings with thus far. Call …1 filed complaint and informed them about mobile phone problem
This will get deleted but I hope not since I'm hoping to save Other folks from this encounter….Currently I went to an area purple pay as you go cellphone spot and literally was Practically assaulted as a consequence of their slip-up. After i to start with went there, that they had music twiddling with cuss words and phrases and had been cussing themselves. (I had my 4 and a pair of yr old with me) They had been eating greasy rooster when activating my cell phone. That incident, I brushed off… (Silly me, I understand) This time, there was a concern with my cellphone (no human mistake discovered) in order that they ordered a fresh just one. In the event the cellular phone didn't are available (when informed it could) they did not notify me at the primary number (the Functioning line). They also wanted to charge an activation fee for some thing already activated.
The last time my co-employee threatened to connect with company on them plus they said go in advance. When my co-worker called company it seemed like a foreign woman singing on the phone. I had been looking at switching about to them past month when they opened, but immediately after studying these critiques I'm so grateful I didn’t.
This company is absolutely nothing over a bait and swap gimmick. You shouldn’t really need to lie for getting clients???? Or do you?
I just obtained Metro PCS service and all I'm able to say is what is going on in excess of there- I paid out for your cell phone which i love however, i are unable to acquire phone calls or texts. Which is totally a network concern They're indicating five days to fix and i possess the mobile phone considering the fact that Friday 8/twenty no service genuinely looks insane this cannot be preset immediately?
the woman took my telephone and called the other woman standing close to her right after telling me it was because of the applications on my mobile phone ; then she claimed it had been the provider in the peoples phones I had been speaking with; so she phone calls the girs shes standing next to and he or she explained, I can listen to her just fantastic; I argued with them, they her comment is here named their “supervisor†he asked if she could hear the Female she was standing beside, she explained yes, so he explained he wouldn't trade or substitute my telephone.
January 25, 2014 at 5:59 pm I have two telephones with metro PCS. The telephones had been bought for my two young children. Each time I termed to produce a payment, or tried to create a payment it took In any case half an hour. Their technique just isn't user friendly. In November I paid with a cc and made a decision to put the cc in the e-wallet. I then forgot the login information and termed metro to discover if they may enable me unlock the account and change my log-in facts. They claimed they might not Which a technician must be notified. The technician was imagined to give me non permanent code in order that I could change the log-in facts. They had been alleged to text me Together with the temp. password. They never ever did. I known as again, we revisited the exact same conversation. I wasn't about to pay out with a special card right until they chose to go ahead and take previous a person off. Once more they reported a technician would need to ship me a temp. password. They restored the telephones for 48 several hours this time, while informing me the technician had 24-72 several hours to reply. This time I did acquire the text message, but the procedure even now didn't do the job. I identified as once more asking them if they might just remove the cardboard off. Lastly they decided that they may published here clear away the cardboard from the e-wallet. I attempted to pay for the Monthly bill, my payments wouldn't go through since I cancelled my e-wallet account. I attempted twice Together with the card range which was to the e-wallet and 2 times with a special card. the final two payments went by, Whilst their technique Formerly notified me that the third payment was not taken possibly.
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You need to be ashamed of yourselves!!! official statement I'm selecting a lawyer and suing the daylights outside of you assholes!!! I WILL expose you losers suit who you really are! I will go public with my case! So should you don’t wish to search poor and not be exposed, electronic mail back again and considering that this problem right away! You got 24 hrs.
I possess the confirmation electronic mail with the incorrect contact number and I hold the card range that I made the payment with. I used to be questioned to fax evidence with the affirmation to 8558490501 which I did previous week and they do not present they have got gained it. My Young ones are in your own home without having way for me to Make contact with them while I am at operate since all 4 lines are with this particular account. I am Uninterested in receiving the run all around.
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If the supervisor came out, he could truly care significantly less and my disappointment obtained the greater of me and I made use of the word “shit†(just one time) and advised me to go away The shop. Once i asked for his and her title, he demanded which i leave The shop right away devoid of telling me their names. He may have gotten rid of me, but there's an Angle problem at this keep. There were only four or five full staff Doing work The shop at enough time so it should be hard to find who I'm referring to. Like I explained. Sunday, December 7th at 5pm. If this was a private retailer I wouldn’t even be telling you. I just wouldn’t go back, but this is one of your corporate merchants. As I said just before, I wasn’t the only real 1 who's got experienced Web Site the attitude through the girl and I would believe you'd want to ensure that no other purchaser at any see this page time skilled this kind of provider. I have delt with poor salespeople right before but this went way past poor. It absolutely was horrible, impolite, and appalling, much more so to the more mature woamn in advance of me.
The plan We now have has become transformed 4 or five moments. The bill is Incorrect customer care has not helped and now telephones are off. Many thanks, This is actually the way Metro PCS treats its coustomers
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